![]() Excellent written and verbal communication skills.An understanding of user experience (UX) design principles. ![]() Experience with specific software development tools such as Microsoft DevOps (or Team Foundation Server), Visual Studio, SQL Server Management Studio, SharePoint, Microsoft Teams.Experience with automated testing systems (e.g., Automation Anywhere, Selenium, LeapWork).Experience with ONCHIT EHR Certification rules and certification processes.Experience in the Health Care industry, particularly with practice management and EHR software.Experience installing and testing Windows applications in virtualized environments as well as testing browser-based applications.2 years of experience in automated testing.2 years of experience in developing test plans and test scripts.5 years of professional experience in quality assurance 2 years in a leadership role.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In addition, the qualities and experience listed below are representative of the knowledge, skills, and/or ability required. To perform this job successfully, the individual must be able to execute each duty satisfactorily. Depending on your location, you may be able to join colleagues for company sponsored events. Opportunities may arise for visiting nearby client sites (medical practices) for educational reasons. Plan and manage the release cycle in coordination with the Product Manager and the multi-department Product Deployment Team.Maintain a library of test resources to ensure a consistent, uniform, and valid evaluation of software quality.Lead the evaluation and classification of reported defects to assist the Product Management team in assessing and assigning priority.Establish software release criteria and objective quality metrics, the means of collecting and interpreting that information, and the assessment of overall quality.Influence requirements and design to ensure understanding, regulatory compliance, and that workflow, consistency, and usability have all been considered.Lead the regulatory and partner driven product certification projects to ensure STI’s software maintains the multiple certifications necessary for client usage in the EHR software domain.Work with the other leaders in Product Development to establish or improve quality processes throughout the software development life cycle.Provide appropriate problem-solving assistance and techniques to client-serving support teams in other departments.Increase utilization of automated testing technology for improved quality control to further align Quality Assurance practices to be consistent with agile development.Inspire and mentor the quality assurance team to achieve business driven goals while helping their professional development.The ideal candidate for this role would have prior experience not only with scrum but in being a scrum master as well as working with the technology, tools, and rituals that support it. STI has been successfully using Scrum as the product development framework since 2007 with the full support and commitment of senior management because of Scrum’s superiority over the predictive, waterfall approach. It does require you to develop a deep understanding of the software and the business domain so that you can play an active part in the larger product development process. While many of the duties listed below will be accomplished through your reports, this is not just a resource management role. In addition to performing recruitment, hiring, and support of the team, you will also lead the quality management function at STI, spanning both quality assurance and quality control across all products.Īs part of a smallish company, this influential leadership role offers other valuable experiences and responsibilities including but not limited to being part of the operations management team, contributing to the establishment of strategic product goals, leading software certifications, and improving the satisfaction of our clients. Reports To: CTO and Director of Product DevelopmentĪs the Quality Assurance Manager, you will lead a team of direct reports. Location: Remote, US East Coast Time Zone Job Title: Software Quality Assurance Manager
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